Provide a phone number
You make it difficult to contact you, not good
6
votes
Debby
shared this idea
Thanks, we understand. We are a small team without a dedicated way to be on call. We typically start with email and if we can’t answer the question we will setup a phone call.
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Anonymous
commented
I need a phone call. I've sent an email and it's not good enuf.
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Mary Wallace
commented
Sometimes it is just better to pick up the phone and resolve the issue with your customer vs. a string of emails that resolve nothing and only anger the customer.