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This is the official PayIt2 feedback forum. Please share your feedback and ideas with us. We are listening!

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46 results found

  1. Support the ability for someone to checkout multiple times.

    When you select yourself from the list and you have already paid it doesn't let you checkout twice.

    62 votes
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    10 comments  ·  Admin →
    completed  ·  Daisy responded

    Available and ready for everyone to use!

  2. Add support for partial payments

    I would like to be able to collect from people who partially pay and track how much they still owe me.

    51 votes
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    5 comments  ·  Admin →
    completed  ·  Daisy responded

    We have the ability to allow people to checkout multiple times. Which means you can break down your partial payments into separate items to allow people to come back and make additional payments later!

  3. thank you response emails

    Add the ability for an organizer to write a thank you letter and have it sent with each payment.

    48 votes
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    completed  ·  0 comments  ·  Admin →

  4. Support for a visitor metrics system like Google Analytics

    Add support for a visitor metrics system like Google Analytics. This way the person managing a project can better understand the traffic they are receiving.

    13 votes
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    0 comments  ·  Admin →
    completed  ·  Daisy responded

    You can now add your analytics tracking code on the edit page > advanced settings tab.

  5. Adding Guests adds to price of ticket

    We are planning a high school reunion. Every person attending must pay a price. Most people are coming as couples. But you only allow us to show the main registrant. Not who they're bringing with them. So it looks to everybody who goes on the site like there's not that many people signed up. Nobody knows if others are bringing spouses significant others or not. Instead your site is built around paying one price for a ticket and then adding somebody on as a guest - included in that price

    12 votes
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    1 comment  ·  Admin →
    completed  ·  Daisy responded

    We have made this functionality available that attaches the number of guests to the number of tickets. So people have to pay for a ticket in order to add a guest.

  6. Excel spreadsheet needs to be listed by Last Name

    The excel spreadsheet should be COMPLETELY different. It is not user friendly. The name should be separated in two different cells so that we can order them in ABC by last name.

    10 votes
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    0 comments  ·  Admin →
    completed  ·  Daisy responded

    Check it out on our new site. We think you will love it.

  7. PHONE NUMBER FOR HELP

    please have a phone number that I can call to get information

    9 votes
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    2 comments  ·  New Feature  ·  Admin →
    completed  ·  Daisy responded

    We are a small team but understand the importance of getting in touch via phone. So we have a toll free number available for support:
    1-855-972-9482

  8. RVSP button when only want expected count

    Ability to have RSVP button to enable pre-count but with no cost and not say "Free"....as it does now when choose "0.00" for price

    7 votes
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    completed  ·  0 comments  ·  Admin →

  9. Add ability to choose the way donor names display on page and report

    The default page view appears to be alphabetical by first name. It would be nice to be able to choose other options, particularly by date received. And, it would be really great if the transaction date was included as a column in the export to Excel report.

    6 votes
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    completed  ·  0 comments  ·  Admin →

  10. Only allow people to decline if they are on the list.

    The decline button can be confusing in some cases. This is another option that would help people get the functionality they are looking for.

    5 votes
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    0 comments  ·  Admin →
    completed  ·  Daisy responded

    You can now set this option on edit page > advanced options.

  11. When asking people to support charitable organization, not really good form to ask for additional "fees" to purchase a r

    I would gladly support this organization but am not willing to spend almost $2 in additional fees to pay on-line.($.9 by Pay It Square and $.92 by unclear who or what this charge was for)

    5 votes
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    0 comments  ·  Admin →
    completed  ·  Daisy responded

    Thanks for the feedback. We charge $.99 per transaction. It is our only way of generating revenue to make our service available. All of the other fees come from our payment provider (ie. PayPal).

  12. NEW REGISTRANTS

    Instead of listing them in ABC order on the website, it should list them in order of when they pay so that we can keep track of who we have exported and confirmed. It is really frustrating looking back at the entire list and figuring out who just paid.

    5 votes
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    0 comments  ·  Admin →
    completed  ·  Daisy responded

    Check out the new site! We think we addressed this.

  13. Better disclosure of extra CC charge when checking out

    My friend recently used your service to to collect money for an event he was organizing. Much to the surprise of many of us, our CCs were charged more than we expected. After reading the FAQs, we figured out why the extra charge was there for those of us who just used our CC. I understand the reason you do charge people extra for using a CC is that the CC companies charge you.

    My suggestion would be to make it a little more obvious that a person will be charged extra for using a CC instead of a PayPal…

    5 votes
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    2 comments  ·  Admin →
    completed  ·  Daisy responded

    Hi Jeff,

    Thanks for the feedback. We have updated our FAQ page with a lot more information about all fees and how they work in different based on how an organizer configures their page – http://www.payitsquare.com/about/faq.aspx. Thank you for the feedback.

  14. Quite a few people have contacted me to help figure out the PayItSquare donation form. I don't find it that bad but some don't understand th

    Quite a few people
    have contacted me to help figure out the PayItSquare donation
    form. I don't find it that bad but some don't understand the
    "CHECKOUT" button or the fact you can change the amount in the
    "Suggested amount" box. Perhaps "NEXT" would be better than
    CHECKOUT. And, a line about changing the amount would be good.

    3 votes
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    0 comments  ·  Admin →
    completed  ·  Daisy responded

    This is much improved with our new site design. Check it out and let us know what you think!

  15. Add the ability to disable comments to people who don't make legitimate donations. Also to delete derogatory comments.

    I have had a group of particularly difficult people (I.e. Ex husbands friends) post awful comments and I cannot remove them or disable comments. It's keeping people from helping me reach my goal.

    3 votes
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    0 comments  ·  Admin →
    completed  ·  Daisy responded

    We added the ability for the owner of the page to moderate the facebook comments. Thanks for the feedback.

  16. ability to hide "decline" option

    ability to hide the "decline" button.

    3 votes
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    completed  ·  0 comments  ·  Admin →

  17. support different registration payment amounts

    build support so there can be different amount available to pay for an event.

    3 votes
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    completed  ·  0 comments  ·  Admin →

  18. allow pay what you want

    give the customer the option to pay what ever they want for listed items.

    3 votes
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    completed  ·  0 comments  ·  Admin →

  19. Save Failed -- The Title field is required

    Adding an additional pay field without filling in the information resulted in a "Save Failed" error. Even after deleting the field, the Save function did not return.

    2 votes
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    0 comments  ·  Admin →

  20. Provide assurance that money is going to your customers

    The website seems to lack the most important function for your customers--a way to retrieve the payments. Under "My Account" there is no mention of linking my Payitsquare page to any account (bank, PayPal, etc.) How am I supposed to know where money is going, and that I can retrieve payments? This is troubling

    2 votes
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    0 comments  ·  Admin →
    completed  ·  Daisy responded

    We have improved this in our new site design. Let us know what you think.

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