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This is the official PayIt2 feedback forum. Please share your feedback and ideas with us. We are listening!

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46 results found

  1. Save Failed -- The Title field is required

    Adding an additional pay field without filling in the information resulted in a "Save Failed" error. Even after deleting the field, the Save function did not return.

    2 votes
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    0 comments  ·  Admin →

  2. let then get a check then and to the pay pal acct.better to have a check.

    1 vote
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    completed  ·  0 comments  ·  Admin →

  3. Audit the site to make final payment

    Hello! I used your site to organize a group trip for 15 women. When the ladies in my group attempted to pay the final total (including myself) the site would tell us the actual card number was incorrect even when it was. Trying to pay called for repeated entry of credit card information multiple times until payment went through.

    One of the ladies in my group was actually charged twice due to the pay page telling her that her card information was wrong and did not go through but it actually did. She then had to request a refund because…

    1 vote
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    0 comments  ·  Admin →
    completed  ·  Daisy responded

    We have improved this with the new site. We added WePay and Stripe as payment processors. They make this process much better then what PayPal provided.

  4. Love love love Pay It Square!

    Your website helped me to reach out and raise money for a friend going through chemo and hard times. Thank you again, I cannot thank you enough!

    1 vote
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    0 comments  ·  Admin →
    completed  ·  Daisy responded

    Thank you so much for the kind words. We are working on a major update that we hope you will love even more! Stay tuned.

  5. Add ability to choose the way donor names display on page and report

    The default page view appears to be alphabetical by first name. It would be nice to be able to choose other options, particularly by date received. And, it would be really great if the transaction date was included as a column in the export to Excel report.

    6 votes
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    completed  ·  0 comments  ·  Admin →

  6. Quite a few people have contacted me to help figure out the PayItSquare donation form. I don't find it that bad but some don't understand th

    Quite a few people
    have contacted me to help figure out the PayItSquare donation
    form. I don't find it that bad but some don't understand the
    "CHECKOUT" button or the fact you can change the amount in the
    "Suggested amount" box. Perhaps "NEXT" would be better than
    CHECKOUT. And, a line about changing the amount would be good.

    3 votes
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    0 comments  ·  Admin →
    completed  ·  Daisy responded

    This is much improved with our new site design. Check it out and let us know what you think!

  7. When asking people to support charitable organization, not really good form to ask for additional "fees" to purchase a r

    I would gladly support this organization but am not willing to spend almost $2 in additional fees to pay on-line.($.9 by Pay It Square and $.92 by unclear who or what this charge was for)

    5 votes
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    0 comments  ·  Admin →
    completed  ·  Daisy responded

    Thanks for the feedback. We charge $.99 per transaction. It is our only way of generating revenue to make our service available. All of the other fees come from our payment provider (ie. PayPal).

  8. NEW REGISTRANTS

    Instead of listing them in ABC order on the website, it should list them in order of when they pay so that we can keep track of who we have exported and confirmed. It is really frustrating looking back at the entire list and figuring out who just paid.

    5 votes
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    0 comments  ·  Admin →
    completed  ·  Daisy responded

    Check out the new site! We think we addressed this.

  9. Excel spreadsheet needs to be listed by Last Name

    The excel spreadsheet should be COMPLETELY different. It is not user friendly. The name should be separated in two different cells so that we can order them in ABC by last name.

    10 votes
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    0 comments  ·  Admin →
    completed  ·  Daisy responded

    Check it out on our new site. We think you will love it.

  10. Notify People About Fantasy Football and Paypal

    Paypal just informed me that my Pay-it-Square site is in violation of Paypal policies and would be restricted.
    This kills my ability to use Pay-it-Square for collecting league fees.
    Ok, so I see now you have a knowledge base article pointing to this issue on a government site. Very CYA.
    You should be upfront with your customers and let them know (BEFORE THEY CREATE THE SITE), that Fantasy sports could come under scrutiny and even violate paypal policies.
    I now have to delete my sites and move on.
    Too bad - I liked your service, but I'll have to pass.

    1 vote
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    1 comment  ·  Admin →
    completed  ·  Daisy responded

    We added content on our site and added a disclaimer when creating pages.

  11. allow folks to pay with their credit cards

    1 vote
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    0 comments  ·  Admin →
    completed  ·  Daisy responded

    Hi, we reviewed the page you submitted this idea from and it currently does allow people to pay with their credit cards. Please send us a support ticket to support@payitsquare.com and we would be happy to help you.

  12. thank you response emails

    Add the ability for an organizer to write a thank you letter and have it sent with each payment.

    48 votes
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    completed  ·  0 comments  ·  Admin →

  13. Support for a visitor metrics system like Google Analytics

    Add support for a visitor metrics system like Google Analytics. This way the person managing a project can better understand the traffic they are receiving.

    13 votes
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    0 comments  ·  Admin →
    completed  ·  Daisy responded

    You can now add your analytics tracking code on the edit page > advanced settings tab.

  14. Move where "Items" are listed, or allow the user to specify their location.

    I'd like to have the "items" listed along side my fundraiser text, a side by side view (like Kickstarter.com).

    1 vote
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    completed  ·  0 comments  ·  Admin →

  15. Better disclosure of extra CC charge when checking out

    My friend recently used your service to to collect money for an event he was organizing. Much to the surprise of many of us, our CCs were charged more than we expected. After reading the FAQs, we figured out why the extra charge was there for those of us who just used our CC. I understand the reason you do charge people extra for using a CC is that the CC companies charge you.

    My suggestion would be to make it a little more obvious that a person will be charged extra for using a CC instead of a PayPal…

    5 votes
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    2 comments  ·  Admin →
    completed  ·  Daisy responded

    Hi Jeff,

    Thanks for the feedback. We have updated our FAQ page with a lot more information about all fees and how they work in different based on how an organizer configures their page – http://www.payitsquare.com/about/faq.aspx. Thank you for the feedback.

  16. Add the ability to define custom questions

    I want to collect information from people when they register or pay.

    0 votes
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    0 comments  ·  Admin →
    completed  ·  Daisy responded

    It is now in the configure section under custom registration questions.

  17. Add ability to have multiple payment options

    0 votes
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    completed  ·  0 comments  ·  Admin →

  18. Ability to specify more registration questions and provide a report

    0 votes
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    completed  ·  0 comments  ·  Admin →

  19. Add privacy features

    Need ability to hide payments from collect page. Very useful for fundraising and some event scenarios.

    0 votes
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    0 comments  ·  Admin →

  20. support different registration payment amounts

    build support so there can be different amount available to pay for an event.

    3 votes
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    completed  ·  0 comments  ·  Admin →
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